In case of any doubt, don't hesitate to contact us via e-mail at customercare@lionofporches.pt
In defense of consumer rights, the following alternative means of solving incidents are available:
- Electronic complaint book: Under Decree-Law nº 74/2017, Lion of Porches is present and available in the Electronic Complaint Book through the page www.livroreclamacoes.pt
- In the event of a dispute the consumer may appeal to the Arbitration Court of the Center for Arbitration of Consumer Disputes in Vale do Ave. Sede: Rua Alfredo Guimarães 1, 4800-019, Guimarães. Telefone 253 422 410, Fax 253 422 411, www.triave.pt
- More information on the Consumer Portal at www.consumidor.pt