• General terms

    These terms and conditions establish the conditions that determine the use of this website www.lionofporches.com and the purchase by any customer ("buyer") of products through it from the entity Têxtil Cães de Pedra, S.A., a legal person 500070474, headquartered at Avenida 1º de Maio, 1666, 4485-105, Fajozes, Portugal ("Lion of Porches"). The "Buyer" means the individual who acts/buys in the capacity of the final consumer, outside the scope of any business or profession.

    When using this website or placing an order through it, you must comply with these terms and conditions and other policies advertised on the website. If you do not agree to all of the terms and conditions and other policies, you should not use this website. These terms and conditions and other policies published on this website are governed by Portuguese law, and the jurisdiction of the district of Vila do Conde, Portugal, is established as competent for any arising matter, with express waiver of any other.

    The intellectual property rights over this website, as well as its concept and contents, namely text, image and sound, belong to Lion of Porches. You may only use the website for personal purposes as a consumer. The total or partial reproduction of the contents, image identity or ideas for commercial purposes or their distribution or incorporation in any other physical or online location, whatever the format, is strictly prohibited.

    Lion of Porches is the legitimate owner of the products on display, its trademark and other industrial property rights that identify or protect the products or their characteristics, as well as any other rights arising therefrom. It is forbidden and subject to criminal prosecution the manufacture, sale, advertising, distribution or copying, by any means and format, physical or virtual, of products that incorporate distinctive signs of commerce owned by Lion of Porches or similar to them or that present characteristics protected by its industrial property rights. Unauthorized use of the Lion of Porches trademark or any of its logos is also prohibited and subject to criminal prosecution. By making a purchase from Lion of Porches, the customer is not granted any license or sublicense to exploit, in whole or in part, onerous or free of charge, industrial property rights.

    By placing an order on this website, the Customer consents to the processing of their personal data under the terms set out in the privacy policy and declares and guarantees to Lion of Porches that all data provided to Lion of Porches is true and complete, and that they will immediately communicate, in writing, any update of the transmitted data that may occur. By placing an order on this website, you declare that you are acting in the name and on your own account, that you have the capacity to conclude the business and that you will not subsequently sell or distribute the products by any means.

    Lion of Porches reserves the right not to process orders registered on the website www.lionofporches.com when  there are doubts as to the quality of the "Buyer" as the final consumer or when the orders do not comply with the general conditions of sale presented herein. These terms and conditions of sale govern the offer, acceptance of orders, transmission and shipments made through the www.lionofporches.com website . The "Purchaser" shall provide Lion of Porches with a necessary, correct and complete email address, postal address, and other contact information and agree that Lion of Porches may contact you using such information whenever necessary. If the Buyer needs to change any of their data provided, they must request their correction or update in writing to the email customercare@lionofporches.pt, using the same email with which they registered or ordered.

    Lion of Porches reserves the right not to accept or cancel the order, even after the automatic confirmation of the order, when there are doubts about the veracity of the information submitted.

    Lion of Porches may also not process orders, in particular, in the following cases:

    • Whenever there is not a sufficient guarantee of good collection;
    • The product is no longer available due to stock outages. In these cases, the payment will be refunded or the customer will be made available to exchange for another product;
    • The billing information is not accurate or verifiable;
    • The order is flagged by the automatic Security Systems as an incorrect order or an order susceptible to fraud;
    • The payment will not be acknowledged within 3 calendar days after the order has been accepted;
    • if there are indications that the consumer is under the age of 18;
    • If it is detectable that the price indicated in the online store is wrong;
    • If it is foreseeable that it will not be possible to deliver the order to the respective address;
    • Orders are incomplete or incorrect;
    • There are indications of improperly/abusive use of the website or in relation to any ordering, exchange or delivery process by the customer.

     

    Lion of Porches reserves the right to temporarily or permanently block the purchase by customers who intentionally use the online order, exchange and return processes.

     

    Lion of Porches retains ownership of the products ordered by the customer until the customer has made full payment for all products and Lion of Porches has received such payment in full. Lion of Porches reserves the right not to accept or cancel orders when it finds that it no longer has stock of the product in question.

    Lion of Porches is not bound by any promotion or offer when it results from a spelling error or mistake, incorrect price or product or other error in the information on the website or any channel related to it, and may cancel any and all orders or sales made under any such errors.


    The main characteristics of each product sold in www.lionofporches.com can be found on each product page, unless there is a transcription error. The products offered for sale on the website may not correspond exactly to the actual clothing in terms of image and color, due to the Internet browser and monitor used.

    All products have an identification label attached. Do not remove the label from the product if you want to return or exchange the purchased product. If you decide to return any of the products purchased, Lion of Porches has the right not to accept the return of products without the corresponding label, or when they have been used, damaged or altered from their original condition.

    At the time of delivery of the order, the buyer must check at the same place and time and immediately refuse to receive it from the carrier/pick-up point if he notices any sign of tampering with the packaging or contents or problem in his item(s) and immediately report via email the full description of the facts,  attaching photograph, to customercare@lionofporches.pt.

    By confirming the order details, you accept these general terms and conditions of sale, as well as other conditions existing in www.lionofporches.com. These terms and conditions may be updated at any time without notice. Alternative means of dispute resolution — Arbitral Tribunal of the Consumer Conflict Arbitration Center of Vale do Ave (Rua Alfredo Guimarães 1, 4800-019 Guimarães - www.triave.pt). 

    For additional information, please refer to our subsequent sections of our terms and conditions or contact us at customercare@lionofporches.pt.

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